1. Introduction
Welcome to Rack & Rod (www.rackandrod.com). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our site.
2. Products & Services
Rack & Rod offers home organization products including kitchen racks, bathroom accessories, and storage solutions.
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
3. Orders & Payments
- All orders are subject to availability and confirmation.
- We reserve the right to cancel or refuse any order at our discretion.
- Prices are listed in PKR and may change without notice.
- Payment must be completed before order processing (or Cash on Delivery if applicable).
4. Shipping & Delivery
- We aim to deliver orders within the estimated time mentioned on the website.
- Delivery times may vary due to location or unforeseen circumstances.
- Rack & Rod is not responsible for delays caused by courier services.
5. Returns & Exchanges
- Products can be returned or exchanged within 7 days of delivery (if unused and in original packaging).
- Damaged or defective items must be reported within 24 hours of delivery.
- Shipping charges are non-refundable unless the product is faulty.
6. User Responsibilities
By using our website, you agree:
- Not to misuse the site or engage in fraudulent activity
- Not to attempt unauthorized access to our systems
- To provide accurate personal information when placing orders
7. Intellectual Property
All content on this website (images, text, logo, design) is the property of Rack & Rod and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
Rack & Rod shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy
Your personal information is handled according to our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📞 Phone: 0319-3522430
🌐 Website: www.rackandrod.com